Menu
Conversational AI
Enhance customer service and sales interactions. Enable customers to find information quickly and easily Provide an engaging, personalized experience for each customer.
Teloz Call Center Software with Leading CRM Integrations
What does conversational AI mean
Artificial intelligence (AI) conversational technology enables people to converse naturally with digital gadgets via text or speech. Businesses utilize this technology to automate client-facing touchpoints, including social media, messaging platforms, and customer service.
You can utilize conversational AI for various functions, including customer support, feedback gathering, and product or service promotion. This technology is rapidly changing how organizations connect with customers.
Development of conversational artificial intelligence (AI)
Our conversational artificial intelligence (AI) is cutting-edge technology powered by natural language comprehension. It can comprehend and react to anything you say. Our Conversational AI is always up for a talk, no matter how complicated your queries or demands are.
It continuously learns from every interaction, which makes it more intelligent and responsive. Thus, if you’re searching for an AI system that can maintain a conversation even when it’s difficult, go no further than Teloz conversational AI.
How conversational AI perform
Conversational AI’s power in Natural Language Understanding (NLU) and Machine Learning suggests that the AI platform is constantly learning and growing, getting more accurate and responsive with each interaction with a person.
This is how conversational AI act when you need a written or spoken response. This will be able to understand your customer’s query and provide an accurate and illuminating response. What will the chatty AI do? It is the best option if you’re looking for Conversational AI to help your business grow.
Advantages of conversational AI
Minimize cost
Instead of hiring specialized human resources, this clever technology uses messaging apps to engage. Conversational AI also provides voice-based virtual assistants that can make appointments to deliver information. Why wait? Start saving money today by implementing conversational AI in your company today.
Improves Agent Effectiveness
Use conversational AI to automate and increase the effectiveness of your customer support representatives. Eliminate the requirement for human involvement in functions like balancing an account, locating a location, or checking an identity. Your agents will have more time to work on challenging cases that require human assistance. Increase client happiness and boost your bottom line by using our product.
Immediate resolution
Looking for an Immediate resolution to your questions? Whether you use SMS, messaging, or social media apps, our clever automated system ensures you receive a smooth query answer. Therefore, we can provide you with fast talk or a thorough digital resolution.
Outstanding service
The newest innovation in customer service is chatbots. They can offer outstanding support throughout the sales process, from product research to closing the deal, by comprehending customer questions and requests. In addition, chatbots are fantastic agent helpers, thanks to their intellectual skills.
Omnichannel Existence
You can offer your clients speedy resolutions on their chosen platform if you use omnichannel customer care and engagement solution. We have covered whether you want a voice, digital, or traditional chatbot. We specialize in providing seamless query resolution, so you can be sure that your clients will be looked after.
Characteristics of conversational AI
Safe and Trustworthy AI
The new industry standard for safety and security is being set by Teloz Conversational AI technologies, which offer end-to-end encryption for both enterprises and customers. You may therefore be sure that your data is always secure with us. Teloz has been a business partner for organizations all around the world. We're increasing that confidence with our secure AI products.
Interactions that feel like a human
Your clients can interact with Teloz chatbots and voice bots in natural language in a way that seems human. With the help of our conversational bots, you can create a positive customer experience and provide your clients the information they require in a very approachable manner. Our bots are made to help your consumers quickly locate the informations.
Understand all languages
Conversational AI bots from Teloz are the ideal remedy in search of a multilingual customer service strategy. They can automatically translate customer requests and responses, enabling your agents to provide multilingual user support. Which language your customers speak, you'll be able to deliver outstanding customer service with the help of this robust tool.
Help yourself
This feature assists your clients in every way, offering them a simple and convenient customer experience. Your customers can track their shipments using our chat-based delivery tracking system without leaving the chat window. One of the many ways our products can make your consumers' lives easier is in this particular instance.
Live Chat Switching
No question will go unanswered using Live Chat Switching technology, even if it falls outside the scope of your chatbot. Discussions can be smoothly escalated to the most qualified live person, guaranteeing that your customer will always receive the assistance. It will result in contented customers, but it will also ultimately save.
Omnichannel Assistance
For those who need assistance across all channels, Teloz is ideal. It makes it easier for you to keep track of all of your tasks, big and small. Teloz is available to assist you in organizing and controlling your affairs, whether at home or on the go. A personal assistant who can manage everything, from your grocery list to your calendar.
Reasons for selecting Teloz by top companies
Secure and Trustworthy
The ideal answer is Teloz's Secure and Trustworthy offering. The product complies with authorized public cloud settings. As a result, you can be confident that your data is safe and secure with teloz.
International brand
Teloz is a global company with brands in various sectors and industries, including tourism, hospitality, digital, medicine, and more. Regional partners support Teloz. Teloz is a reputable company that provides high-quality.
Adaptability and Authority
Because it is adaptable, you will always be able to give your customers the outstanding experience possible, regardless of internal company changes. Furthermore, Teloz's robust reporting and dashboard features provide total access.
Client interaction platform
With Teloz, you can offer a consistent and continuous experience regardless of how they choose to interact with you because Teloz provides a single view of the customers across channels. As a result, customers will have a better overall experience, encouraging repeat business.
Seamless Integration
The integration of voice bots into your company's can help automate end-to-end support and service workflows. This means that instead, you rely on human intervention for certain tasks such as taking customer calls or making promises about future interactions with clients.
Expertise in Customer Engagement
Teloz has been providing customer engagement solutions to consumer-facing businesses for over 18 years, assisting them in streamlining and improving their customer engagement across many channels such as voice, mail, chatting, social networks, video chat, and texting.
See what our customer have to say about Teloz
Teloz is the perfect ticketing system for those looking to provide an omnichannel experience. It's easy to set up and use and allows customers to communicate with you in whatever way they prefer. The customer service team has found it invaluable in managing customer queries, as it streamlines the process and provides a better overall experience. I highly recommend Teloz if you're looking for an omnichannel ticketing system!
I've been using Teloz for a few months now and it's made my life easier. Before I used this system, manually managing tickets was an absolute nightmare. Now, my team and I can easily manage our customer service requests from any channel with Teloz's omnichannel ticketing system. It's super easy to use and saves us time so we can focus on providing the best customer service possible. Highly recommend!
Working with Teloz has been a great experience for our customer support team. With the help of Teloz, we are able to provide our customers with an omnichannel ticketing system that gives them the ability to manage their tickets across multiple channels in one place. It's user-friendly, secure, and easy to use - what more could you want from a ticketing system? We're very happy with Teloz and would highly recommend it!
I recently switched to Teloz for our ticketing system, and I'm so glad that I did. The setup is quick and easy to use, and it integrates with all our customer support channels. The best part is that it allows us to track customer issues across multiple platforms, giving us an overview of the customer journey. It's a great tool for any business looking for an omnichannel support system!
Candice Benjamine 
Take your Customer Experience to the Next level with
Teloz Customer Engagement Platform
-- Teloz LTD
- +1 914-999-6826
- Contact Us
- www.teloz.com
- Office Address
ROOM 409, BEVERLEY COMMERCIAL, CENTRE, 87-105 CHATHAM ROAD
SOUTH, TSIM SHA TSUI, KOWLOON
HONG KONG
Products
Quick Links
-- Follow US
Teloz Social Connect
- Stay up to date with the latest news about Teloz events, special offers and more by connecting with our social media.
