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CRM Integration
Deliver consistent customer service. Automatically import and update customer data between Teloz and your contact center crm integration. Easily access all customer information from a single interface.
Teloz Call Center Software with Leading CRM Integrations
Definition
Reduce manual input through automation. Save time by integrating with your preferred software. Eliminate redundant data entry and copying/pasting information. This will prove very time-saving and very cost-efficient for the company
Teloz Advantages of Contact Center CRM Integration with other softwares
Automated Predictive Dialing
Connect with more prospects faster. Spend less time dialing the wrong numbers. Increase your chances of conversion with intelligent predictive dialing.
Higher Output
Improved Agent Productivity enables users to manage their calls & customer interactions without leaving their contact center crm integration or telephony interface, saving them time and increasing their efficiency.
Surveillance
Analyze call center data to improve agent productivity. Identify high-performing and low-performing agents. Pinpoint the source of customer service problems It leads to improved customer satisfaction.
Contact Centre Integrations with Leading CRM & Helpdesk systems with Teloz
Zoho CRM Integrations
Enjoy personalized contact center crm integration with this technology. It provides you with a flawless customer experience. In addition, this facilitates workflow automation and intelligent call routing; you can quickly review and analyze recorded call logs.
Microsoft Dynamics 365 CRM Integrations
Achieve top-level efficiency with Teloz and Microsoft Dynamics contact center crm integration. It provides you with flawless work to provide personalized services. With this system, you can easily enhance contact center productivity. As a result, reach new heights of business growth.
Freshdesk Mint CRM Integrations
Get an overview of customer interactions and ticket status in Freshdesk Mint. Enhance agent productivity with one-click dial and ticket management. Automated pop-ups to prevent the agent from losing out on an ongoing task. Flawless contact center crm integration for comprehensive and personalized customer service.
Zendesk CRM Integrations
Connect Teloz and Zendesk to get a merged screen of customer data. Respond to customer requests immediately with personalized support. Offer 24/7 customer support for increased satisfaction. Gain a strong base of loyal customers through contact center crm integration.
Kapture CRM Integrations
Efficiently handle contact center crm integration and sales processes. Ensure a great customer experience through personalized interactions. Employ powerful automation attributes to enhance agent productivity. Gain valuable insights into customer behavior for better decision making.
Freshsales CRM Integrations
Agents can log in within the Freshsales interface without any break. Associate objects and keeps context throughout the customer’s journey. Personalized services with click-based object association.
ZohoDesk CRM Integrations
Keep your Contact Center CRM Integration running smoothly with flawless Teloz and Zohodesk Integrations. Preserve customer context across their journey with call context association. Monitor agent productivity in real-time with call duration time tracking.
Salesforce CRM Integrations
Minimize customer wait time and get more sales leads. Remove the need to input customer data manually. Instead, get an idea of all customer interactions in one place. Enhance customer satisfaction with contextual conversations.
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Contact Centre Integrations with Teloz Leading CRM & Helpdesk systems
Click to Call
Make calls instantly with the help of just one click to avoid call delays & lead to better efficiency.
Two Way Sync
Get smooth communications from both ends, which help to build a strong network.
Call Recording
Enjoy the recording of calls which is essential for keeping a record of the entire communication.
IVR
Use IVR to communicate a message to your customers when you cannot answer them.
Auto-Dialer
Auto dialer is a particular type of outbound dialer software that helps you sort contacts automatically.
Quality Monitoring
Monitor the quality of the calls, which will help you identify the flaws and improve.
Call Reports
Have detailed reporting on the calls, which they will provide to you occasionally for better results.
Live Monitoring
Get live monitoring of calls, i.e., necessary to understand communications during the call.
Call Analytics
Make call analytics to understand the quality of calls and to create a plan to achieve your targets.
Automated Workflows
Have automated workflows that will make the workflow more smooth and better for your employee's.
See what our customer have to say about Teloz
From the moment I signed up for Teloz's services, I knew I was in good hands. Their team was incredibly knowledgeable and responsive, taking the time to understand my business needs and recommending the right solutions to help me achieve my goals.
What really set Teloz apart for me was their unparalleled commitment to customer service. They were always available to answer my questions and provide support whenever I needed it, which made me feel like I had a true partner in my business.
Before Teloz, I was constantly juggling phone calls, emails, and social media messages, often feeling overwhelmed and anxious about missing something important. But Teloz has streamlined all of my customer communications into one easy-to-use platform.
Take your Customer Experience to the Next level with
Teloz Customer Engagement Platform
Frequently Asked Questions
CRM integration with Teloz allows seamless synchronization of customer data between Teloz and your CRM system. This reduces manual data entry, improves agent efficiency, and enhances customer service by providing a unified view of customer interactions.
Teloz integrates with several CRM systems including Zoho CRM, Microsoft Dynamics 365, Freshdesk Mint, Zendesk, Kapture CRM, Freshsales, and Salesforce. These integrations streamline workflows and enhance customer service capabilities.
Automated predictive dialing uses algorithms to connect agents with more prospects by predicting the best time to make calls. This feature minimizes idle time and wrong number dials, boosting conversion rates and agent productivity.
Yes, Teloz CRM integration supports quality monitoring through call recording, analytics, and performance tracking. These features help identify high-performing agents, pinpoint issues, and ensure consistent service quality.
Key features include automated workflows, two-way synchronization, call recording, IVR, auto-dialers, live monitoring, and detailed call reports. These features enhance operational efficiency and provide a comprehensive view of customer interactions.
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