Menu
Contact Center Software for Telecommunication Brands
Keep your customers happy with easy-to-use contact center software. Improve customer service and increase sales with powerful ERP for telecom industry tools.
Teloz Call Center Software with Leading CRM Integrations
Teloz Contact Center Software: ERP For Telecom Industry With Leading CRM Intergrations
Integrating Effortlessly with Top CRMs
Teloz is ideal if you’re seeking a contact center solution that you can quickly link with your CRM program. Its built-in integration features can map client information in real-time and respond to consumer inquiries. In addition, we have various features that are the perfect option for all sizes of companies.
Ability of Teloz omnichannel
We provide an omnichannel contact center solution that will enable you to widen your consumer base and let them contact you via their chosen channels. With the help of our system, you can deliver a remarkable client experience that is personalized for each person.
teloz Complete Data Encryption
We are the most secure and reliable ERP for telecom industry system on the market. As a result, Teloz is the perfect choice for protecting your data from hackers, whether you’re a business or an individual. With our cutting-edge security features, you can rest assured that your data is safe and sound.
Teloz Contact Center Software for Telecommunications Can Help You Build a Superior Experience
All Data on One Screen
Teloz is the ERP for telecom industry product that will transform your customer service and immediately see your clients’ conversation history on the Unified Agent Desktop. Your agents can access CRM programs from a single desktop, the internal chat feature, or the knowledge base to quickly discover relevant data.
Consumers may assist themselves
The integration of IVR and chatbots aims to make it easier for your consumers to find the information they require at their own convenience. In addition, our technology resolves first-level inquiries, erp for telecom industry freeing up your contact center staff to handle urgent requests.
Omnichannel Routing helps in quick communication
With our end-to-end omnichannel routing system, you can ensure quicker communication and a higher first-contact resolution for each engagement. Additionally, your clients can speak with the most qualified agent based on established routing criteria configured across all channels.
Auto Dialer saves operators hours
ERP for telecom industry has never been more accessible. Teloz proprietary auto-dialer for calls on answering machine detection. It only connects the agent when a human answers the call by avoiding the machine so agents can concentrate on high-quality leads. Agents can connect with their prospects with only one click, for reducing call manually process.
Characteristic of Telecommunication
Unified Agent Desktop
Data Security
Self-service Portal
IVR System
Lead Management
Inbound & Outbound Calling
Live Monitoring
Click-to-dial
See what our customer have to say about Teloz
From the moment I signed up for Teloz's services, I knew I was in good hands. Their team was incredibly knowledgeable and responsive, taking the time to understand my business needs and recommending the right solutions to help me achieve my goals.
What really set Teloz apart for me was their unparalleled commitment to customer service. They were always available to answer my questions and provide support whenever I needed it, which made me feel like I had a true partner in my business.
Before Teloz, I was constantly juggling phone calls, emails, and social media messages, often feeling overwhelmed and anxious about missing something important. But Teloz has streamlined all of my customer communications into one easy-to-use platform.
Take your Customer Experience to the Next level with
Teloz Customer Engagement Platform
Frequently Asked Questions
what is ERP for Telecom Industry Services?
Teloz’s ERP for Telecom Industry Services is a comprehensive enterprise resource planning (ERP) system designed specifically for the telecommunications industry. It provides a range of functionalities such as billing, customer management, asset management, and supply chain management to help telecom companies streamline their operations and improve efficiency.
What are the key features of Teloz's ERP for Telecom Industry Services?
The key features of Teloz’s ERP for Telecom Industry Services include real-time billing and invoicing, customer relationship management (CRM), inventory management, supply chain management, order management, and financial management. Additionally, it provides detailed reporting and analytics capabilities to help telecom companies make data-driven decisions.
How can Teloz's ERP for Telecom Industry Services help my business?
Teloz’s ERP for Telecom Industry Services can help your business by improving operational efficiency, reducing costs, and increasing revenue. Its comprehensive functionalities enable effective management of customer relationships, assets, and the supply chain. This can lead to faster order fulfillment, accurate billing and invoicing, and better financial management.
Is Teloz's ERP for Telecom Industry Services customizable?
Yes, Teloz’s ERP for Telecom Industry Services is customizable to meet the specific needs of individual telecom companies. It can be configured to support various business processes, and customized to fit the unique requirements of the telecom industry.
How does Teloz's ERP for Telecom Industry Services integrate with other systems?
Teloz’s ERP for Telecom Industry Services can integrate with other systems using various methods such as APIs, web services, and file-based integration. This allows for seamless data transfer between Teloz’s ERP system and other systems such as customer relationship management (CRM) or financial management software. Additionally, Teloz’s ERP system can be integrated with other Teloz products to create a complete end-to-end solution for telecom companies.
Products
Quick Links
Follow US
Teloz Social Connect
- Stay up to date with the latest news about Teloz events, special offers and more by connecting with our social media.
Teloz LTD
- +1 914-999-6826
- Contact Us
- www.teloz.com
- Office Address
ROOM 409, BEVERLEY COMMERCIAL, CENTRE, 87-105 CHATHAM ROAD
SOUTH, TSIM SHA TSUI, KOWLOON
HONG KONG
