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Teloz Consumer Experience Portfolio
Improve the Consumer Experience
Streamline consumer interactions across any platform, any place, and with anybody. Provide seamless experiences to consumers and agents with effortless customer engagement.
Teloz Call Center Software with Leading CRM Integrations
Change the CSAT, ESAT, and ROI metrics
Flawless
By linking across channels and integrating internal teams along, you can provide excellent experiences for your consumers and agents.
Convenient
Boost productivity with simple, easy-to-use solutions that operate wherever your workers and consumers are your productivity is priority.
Adaptable
Reach industry standards by utilizing an open platform that operates for and develops with organizations of all sizes.
Give your consumers the experience they want-anytime, anywhere, with anybody
OMNICHANNEL CX – TELOZ CONTACT CENTER
Improve response time
Using AI-enabled straightforward tools that operate from anywhere on any channel, you can handle client concerns more quicker. Increase operator experience by implementing an integrated communications platform and improving staff engagement skills with effortless customer engagement.
ENGAGE VOICE OUTBOUND CX
Proactive consumer outreach
Conduct outbound marketing, provide proactive support, and connect to consumers through their chosen channels with effortless customer engagement.
Each moment, make it a better experience Effortless Customer Engagement
58%
Increased consumer satisfaction
63%
Improved employee satisfaction
35%
Rise in average agent income
40%
Reduced cost of serving
56%
Rise in the rate of revenue growth
53%
Enhanced first-contact resolution
Teloz MVPTM
Teloz MVPTM integration is simple
Get all of your colleagues together to produce amazing consumer experiences with team chat, video meetings, and phone calls—all in one encrypted application.
Suitable for all the industry
Banking Services
Create a banking experience that your consumers can rely on at the branch, online, and everywhere in between.
Retail
This is your one-stop store. Reach out to customers online, in-store, and in between—all from a single contact center platform.
Medical
You can provide innovative patient and member experiences with a secure cloud contact center effortless customer engagement.
Safe and dependable
Secure your data and communications with enterprise-grade security, dependability, and privacy with 99% uptime.
Compliant
Reduce firm risks by adhering to TCPA, DNC, and other certifications. Helps companies to avoid penalties & fines from non-compliance.
Rapid Expansion
Develop as quickly as you require without having to worry about new equipment, installations, or agreements.
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