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Q3 2022 | WHAT'S NEW
Dialing Up Transformations
Teloz is constantly innovating, so you can work smarter. Get the latest features and Enhance Customer Interactionto help you power through your day. Stay ahead of the curve with Teloz’s industry-leading technology.
Business Communications
Customer experience
Business Communications
Impactful New Functions by Teloz to help you work better
Powerful new capabilities to help you work smarter
PHONE, VIDEO
Enhance Customer Interaction with bulk SMS Integration
Keep your customers engaged with SMS features like shared inboxes and built-in reporting. Amalgamate with other systems for a more holistic customer experience.
ANALYTICS
Digital whiteboard
Get real-time collaboration with team members & interact with them better. There is no need for expensive software or hardware. You can easily share your ideas.
ROOMS
Avoid interruptions with the help of AI-sourced background noise reduction.
Minimize distractions and improve productivity in your office. Remove background noise from essential calls and meetings. It is fully automated.
INTEGRATIONS
Take decisions faster with more affluent call and video analytics.
Get all your phone and video metrics in one place. Make better, faster decisions Know which calls and videos are most important to you.
VIDEO
Advanced Meeting Insights
Get meeting insights even if you’re unable to attend. First, summarize key topics and conversations from meetings. Then, quickly skim through the highlight reels of the video footage. Instantly find keywords.
VIDEO
Efficient Touch-Controlled Meetings
Get more done in your meetings with the power of touch. Eliminate the need for remote control and multiple devices. Instead, annotation, digital whiteboarding, and joining/ending are all at your fingertips.
Customer experience
Enjoy new features offered by teloz that deliver an effortless experience
OMNICHANNEL CX
Interact with more customers via WhatsApp
Interact with more customers on WhatsApp. Get started in minutes and start engaging with more people in your area. Connect with new and old customers quickly.
OMNICHANNEL CX
Minimize Costings
Lower your company’s operating costs with our free 4000 minutes per user for domestic inbound and outbound calling. Quickly scale your business by adding new users without increasing your monthly.
OUTBOUND CX
Give customers exactly what they need
Reduce staffing and operational costs. Answer customer questions in one place. Create a better digital journey for your customers and Enhance Customer Interaction. Provide customers with the information they need.
DIGITAL CX
Construct your bots to enable self-service
Enable customer self-service to reduce the workload on your agents. Bots can be 24/7, meaning customers can get help at any time.
Teloz Call Center Software with Leading CRM Integrations
“Teloz is a great example of an organization that, by far, has the most open platform in the industry and is truly dedicated to improving workflows and enhancing productivity.”
– Zeus Kerravala, principal analyst at ZK Research
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Teloz LTD
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ROOM 409, BEVERLEY COMMERCIAL, CENTRE, 87-105 CHATHAM ROAD
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