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Contact Center Solutions
For Edtech Omnichannel Platform
Increased efficiency and effectiveness of communication with students, staff, and parents. Easier access to information for all stakeholders for edtech omnichannel platform.
Teloz Call Center Software with Leading CRM Integrations
Teloz for your education contact center
All under one roof
Deliver a persistent customer experience across all channels. Get in touch with students on their preferred track. Resolve issues and queries speedily and efficiently. Preserve the context of communications for future reference. Edtech omnichannel platform will help increase efficiency in the company.
Easy Integrations With Leading CRMs
Deliver context-driven interactions with easy CRM Integrations. Increase conversion rates with intelligent routing and IVR. Get a 360-degree view of the customer with robust reporting and analytics. edtech omnichannel platform provide flexible distribution options to fit your business needs & making changes accordingly.
Highly Safe option
Teloz follows a well-informed product development, delivery, certification, and implementation process, ensuring your data is safe. In addition, periodic VAPT accreditation with an independent IT Security Agency guarantees that teloz is up to date with the latest security threats and solutions.
Highly Reliable
Teloz is the only customer experience platform with the best omnichannel capabilities. This means you can handle all your customer interactions from a single platform, regardless of the channels they use – voice, chat, email, social media, or SMS/text, Edtech omnichannel platform.
Smooth Fix up process & Supervision for WFH
Teloz ’s customer engagement platform is easy to set up and can be used from any device or location. The platform provides a secure, enterprise-grade edtech omnichannel platform communication solution for brands working from home. Streamline your communication process with students using Teloz ’s customer engagement platform.
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Important CX Features for this industry
Guiding Students
Make online payments and access performance reports. Get information without having to speak to a customer service executive. Minimize incoming call volume and enhance customer satisfaction. Save time and money by using the self-service portal with edtech omnichannel platform.
Transparent & Live Monitoring
Get real-time, transparent monitoring of your contact center operations. Keep track of KPIs and agent activity with campaign-level dashboards. Supervisors can make well-informed decisions based on call summary data. Use device health monitoring dashboards for an extensive view of your contact center.
Deliver quicker response with automated dispersion
Enhance customer satisfaction with faster and exact responses. Automated routing distributes calls to the edtech omnichannel platform’s best-suited agent, minimizing wait time and human error. Increase First Call Resolution (FCR) with intelligent routing. Give excellent customer service through the efficient and exact distribution of calls.
Easy to use on any device
Get your team up and running in hours, on days. Work from anywhere, on any device. Supervisors can handle more agents with less time invested. Pay for only the agents you need when you need them. In this way, you can reduce company expenses on a large scale.
Higher Agent Productivity
Edtech omnichannel platform Resolve customer issues quicker with the best customer support tools. Arm your agents with a single view of all interaction channels and customer data. Help them better cater to student and parent queries with a knowledge base with Edtech omnichannel platform. Make their jobs more straightforward and more efficient.
See what our customer have to say about Teloz
From the moment I signed up for Teloz's services, I knew I was in good hands. Their team was incredibly knowledgeable and responsive, taking the time to understand my business needs and recommending the right solutions to help me achieve my goals.
What really set Teloz apart for me was their unparalleled commitment to customer service. They were always available to answer my questions and provide support whenever I needed it, which made me feel like I had a true partner in my business.
Before Teloz, I was constantly juggling phone calls, emails, and social media messages, often feeling overwhelmed and anxious about missing something important. But Teloz has streamlined all of my customer communications into one easy-to-use platform.
Take your Customer Experience to the Next level with
Teloz Customer Engagement Platform
Frequently Asked Questions
Can you tell me the role of contact centers in edtech institutions?
A call center software for edtech helps brands easily handle incoming and outbound calls. This can include making sales calls, taking customer support, or even handling inquiries from new students.
Is it possible to connect with the students on any channel with this system?
You can Connect with students on any channel. Streamline communication across touchpoints and Enhance customer satisfaction and retention rates. Offer a personalized student experience.
What are the critical capabilities of edtech?
An Edtech Call Center Solution enables the brands to Address students’ and parents’ grievances effectively Reach out to students via outbound calling Connect with students on their preferred channel.
How can I start a free trial of Teloz?
You can start a free trial by clicking on the “Start Free Trial” button on the page.
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