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Ashley R. Denson
Groomit has joined forces with Teloz, the top cloud center services provider, to bring you an even better grooming experience.
- Groomit
groomit's Partnership with Teloz's Services
The partnership aims to enhance customer support services by leveraging Teloz’s advanced cloud-based contact center solutions. With this partnership, will be able to streamline its customer support operations and provide a seamless experience to its clients.
HOW TELOZ HELPED OUT
GROOMIT
Teloz, has helped Groomit, a mobile pet grooming service, by providing them with advanced cloud-based contact center solutions to streamline their customer support operations. It allowed to track and measure customer support performance & gain valuable insights.
About US
Groomit is a leading provider of mobile pet grooming services in the United States. Established in 2018, It offers a unique and convenient grooming experience for pets and their owners. Their mission is to provide high-quality grooming services that enhance the lives of pets and their owners. Pet owners can schedule a grooming appointment from the comfort of their home or office, and a certified groomer will arrive at their location to provide grooming services for their pets. Also groomit’s groomers are highly trained and experienced
Overview
Groomit’s mobile grooming service is available in select cities across the United States, and it eliminates the need for pet owners to transport their pets to a grooming salon. Instead, a certified groomer arrives at the pet owner’s location with all the necessary equipment and supplies to provide grooming services for their pets. Also, their groomers are carefully vetted and undergo a rigorous training program before they begin. It’s grooming professionals are also insured and bonded, ensuring that pets are safe and protected during the grooming process.
Solution
It provides a complete solution for pet grooming needs, offering high-quality mobile grooming services, customized grooming options, a wide selection of grooming products, and expert advice and guidance. pet owners can rest assured that their pets are in good hands.
Benefit
Teloz’s platform provides valuable insights into their customer interactions, such as call volume, wait times, and customer satisfaction ratings. This data can be used to identify areas for improvement and optimize contact center performance.
Results
Swadeshmobile has formed a partnership with Teloz to leverage their robust cloud contact center services.
Achivement
It has received positive reviews from customers on various platforms, including Google, Yelp, and Trustpilot. Customers have praised it for its high-quality services
Positive FeedBack
It has received a lot of positive feedback from its customers who are satisfied with its high-quality pet grooming services.
Solution Process
Groomit can use Teloz cloud contact center services to drive sales and marketing efforts.
Future Plan
To use Teloz’s omnichannel support features to offer consistent cx Routing features to ensure that customer inquiries are directed correctly integrate Teloz’s platform with its existing systems, such as its CRM Analytics and insights features, to gain a deeper understanding.
Aims to enhance its customer experience, improve its operational efficiency, and expand its services to new regions.
To expand its VoIP services to reach a wider range of customers with offering more features and capabilities.
Integrate with Teloz to provide a seamless experience for customers who use both services with all integrations.
Prioritize security to ensure that customer data and communications are protected.
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