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Customer Support Solutions through social media
Interact with your consumers on social media in order to grow your customer base.
Teloz Call Center Software with Leading CRM Integrations
Teloz Call Center Software will assist in this way
Offer prompt assistance
Whenever a consumer contacts you via Fb, Linkedin, Instagram, Xing, Skype, or LINE, Teloz Call Center Software will instantly initiate a chat. Allow agents to handle client queries using the same interface without switching to some other tab.
Create a Consumer Connection
Customize your conversations with clients and simplify the process for them to contact you using Social Media Customer Service Solutions. Amaze them with prompt responses and gain their trust with Customer Support.
Social for Customer Support Information
Interact and communicate with your consumers on social networks with Customer Support. Lower the amount of time it takes to log into any network and control these operations on the single operator desktop.
Resolve Issues Effectively
To reduce wait time, you may add notes to conversation chats in Social Media Customer Service Solutions. It makes it easy to determine the context of the communication, allowing staff to react to difficulties more quickly with Social for Customer Support.
Connect out to a larger audience
Reaching potential customer outside your immediate region can be challenging and costly using standard marketing strategies. However, with networks, you can reach specific categories and preferences from around the globe.
With Omnichannel Customer Engagement Platform, you can begin your own call center
Audio
Both incoming and outgoing calls benefit from live recordings. You may obtain contextual information about each interaction with live recordings.
E-mails
Your customers will appreciate the prompt responses when you respond to there emails with our automatically generated interactions.
Chatting
With the help of teloz, consumer interactions can be initiated and received through Web Chat, In-App Chat, or Chat Messenger.
See what our customer have to say about Teloz
From the moment I signed up for Teloz's services, I knew I was in good hands. Their team was incredibly knowledgeable and responsive, taking the time to understand my business needs and recommending the right solutions to help me achieve my goals.
What really set Teloz apart for me was their unparalleled commitment to customer service. They were always available to answer my questions and provide support whenever I needed it, which made me feel like I had a true partner in my business.
Before Teloz, I was constantly juggling phone calls, emails, and social media messages, often feeling overwhelmed and anxious about missing something important. But Teloz has streamlined all of my customer communications into one easy-to-use platform.
Take your Customer Experience to the Next level with
Teloz Customer Engagement Platform
Frequently Asked Questions
Teloz integrates social media platforms like Facebook, LinkedIn, Instagram, and more into a single interface, enabling agents to respond to customer queries promptly without switching tabs. This streamlines communication and improves response times.
Teloz supports various social media platforms including Facebook, LinkedIn, Instagram, Xing, Skype, and LINE. This allows businesses to manage and respond to customer interactions across multiple networks from one place.
Teloz allows agents to add notes to conversation chats, which helps in understanding the context and history of interactions. This feature enables faster and more accurate responses to customer issues.
Yes, Teloz’s social media integration allows you to reach potential customers globally by targeting specific categories and preferences, thus expanding your audience beyond your immediate region.
Key features include instant chat initiation, unified interface for all social media interactions, context-aware notes, and the ability to handle customer inquiries efficiently across multiple social platforms.
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Teloz LTD
- +1 914-999-6826
- Contact Us
- www.teloz.com
- Office Address
ROOM 409, BEVERLEY COMMERCIAL, CENTRE, 87-105 CHATHAM ROAD
SOUTH, TSIM SHA TSUI, KOWLOON
HONG KONG
